Oryx Grand Hotel Jebel Hafeet, Al Ain
About the Hotel
Mercure Grand Jebel Hafeet is nestled atop Jebel Hafeet, at an elevation of 3,000 feet, providing a unique mountain oasis experience. This luxury hotel features a blend of refined architecture and traditional Arabian hospitality. Al Ain, known as the Garden City, is the second largest city in the Emirate of Abu Dhabi, rich in historical and cultural significance. Guests can enjoy breathtaking views and access to various outdoor activities in this scenic location.
Location
Mercure Grand Jebel Hafeet is located at 900 meters above sea level near popular attractions such as Jebel Hafeet Park and Green Mubazzarah Hot Springs. The nearest airport is Al Ain International Airport, situated 35 km away. The hotel offers easy access to local transport and is positioned in the heart of Al Ain, contributing to its convenience for both leisure and business guests.
Rooms
The hotel offers 124 well-appointed deluxe rooms, measuring 29 sqm, with stunning views of Jebel Hafeet Mountain or Al Ain City. Each room is equipped with modern amenities such as air conditioning, free WiFi, and minibars. The ambiance is designed to evoke tranquility, with decor inspired by shady palm groves. Guests can also enjoy perks like 24-hour room service and a terrace.
Eat & Drink
Dining at Mercure Grand Jebel Hafeet includes diverse choices, with Le Belvedere serving a mix of French, Moroccan, and Italian cuisine in an inviting atmosphere. Al Khayma takes guests on a culinary journey through the Arabian Peninsula with its array of Arabic dishes. The Orient Café offers casual meeting spots with light meals, while Eden Rock provides modern Italian dining with stunning views of the city.
Leisure & Business
The hotel features extensive recreational amenities, including three outdoor swimming pools with water slides, a mini-golf course, and a children's playground. Business travelers can take advantage of dedicated meeting facilities and a comprehensive business center that includes translation services. Additional amenities encompass a fitness center, sauna, and spa services.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Badminton
- Billiard tables
- Table tennis
- Mini golf
- Squash
Guest Parking
- Electric kettle
- Dryer
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's pool
- Children's play area
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers spacious and neat rooms, though a bit far from the pool. The Royal Suite is truly incredible. The service struggles at times to cater to guests' needs. The location, however, set on Jebel Hafeet, provides a peaceful retreat away from the city. Dining is satisfactory, with nice options available. Overall, the facilities are adequate but may need some improvements.
Upon arrival at 3:30 PM, we found the rooms very spacious but not yet ready. Although our rooms were on the same level, they were not close to each other. The toilet flush required continuous holding for 5 to 10 minutes to work properly, which was inconvenient.
The hotel offers breathtaking views of Al Ain city and the mountains. The rooms are comfortable, pleasant, and well-equipped, providing a clean and cozy stay. The service is top-notch, with helpful and responsible staff. The location is excellent, especially for enjoying the stunning mountain view and various activities. However, the dining experience was below expectations in terms of quality and pricing.
The hotel offers good and comfortable rooms with a breathtaking view of Al-Ain during the day and at night, although they are smaller than expected from the website. The location is ideal for a relaxing experience away from the city, especially for capturing perfect sunset pictures. The dining experience is average with a limited food selection. The facilities are adequate for a pleasant stay.
I had a wonderful stay at Mercure with rooms that are well furnished and offer a fabulous view of the mountains and golf area. The balcony added the perfect touch to our experience, and the hotel facilities were a bonus. The service was very cooperative and helpful, despite some minor hiccups with safety protocols. The location is superb, offering great value for money with sports activities for both kids and adults. The dining experience was a mix of average and excellent, but overall, the hotel provided a lovely experience.
The hotel offers great city views from the spacious rooms with a small balcony. However, the pool area was disappointing as it was dirty, and the shower curtain and rings needed attention.
The hotel is set in a serene location, perfect for relaxation and enjoying the scenic views. The rooms have a touch of aesthetic charm but could benefit from better insulation for soundproofing. The service is mixed with friendly and accommodating staff but lacking in some areas. The dining experience offers decent options but with room for improvement. Overall, a good option for a tranquil getaway with some minor drawbacks.
My stay at the hotel had its ups and downs. The rooms were spacious and simple with a small balcony, but unfortunately stained, mouldy, and musty. The bed mattresses were as hard as rocks and quite old. The service was friendly, with staff trying their best to please guests despite being busy. The location was excellent, especially for bird watching, but there were some issues like cold showers. The dining experience was a mix of limited choices and decent quality. Overall, a mixed experience.
The hotel's location is excellent, situated above the mountain in Alain at the top of Jabal Hafeet, offering spectacular views and cozy rooms. The service was overall excellent, with attentive and helpful staff, but some areas like table service were lacking. The dining experience was fantastic with a lavish spread, but there were issues in the dinner buffets. The rooms, although slightly outdated, offer amazing views that overshadow any minor concerns.
Upon arriving, I found the room equipped with all the necessary items, although it wasn't quite ready and had a strange smell initially. It seemed to have a connection to a smoking room, giving it a so-so look. The location was the highlight of my stay as I enjoyed a morning bike ride on the mountain, although some facilities, like the water slides, needed maintenance. The dining experience was good in terms of taste, especially the chef's omelets, but lacked variety and could feel overpriced depending on the deal.
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