Oryx Grand Hotel Jebel Hafeet, Al Ain
About the Hotel
Mercure Grand Jebel Hafeet is a unique mountain oasis resort located atop the historic Jebel Hafeet, soaring to 3,000 feet. This hotel offers stunning views of Al Ain City and a variety of amenities for both business and leisure travelers. It features 124 well-appointed rooms that provide comfort in a verdant setting. With a location in Al Ain, the hotel is conveniently close to attractions like Wadi Adventure and Al Ain Park.
Location
Situated at a high altitude on Hafeet Mountain, the hotel is a serene spot that offers breathtaking views. Al Ain International Airport is 21.5 miles away, providing convenient access for travelers. The hotel's location allows easy proximity to major attractions, such as the Al Ain Classic Cars Museum and Green Mubazzarah Hot Springs. The area is known for its historical and cultural significance.
Rooms
The hotel offers 124 deluxe rooms, each measuring 312 ft². Guests can enjoy stunning views of either Jebel Hafeet Mountain or Al Ain City from their accommodations. Each room is equipped with amenities such as air conditioning, free Wi-Fi, and minibars. Features like 24-hour room service and spacious sitting areas enhance the comfort of the stay.
Eat & Drink
Dining at Mercure Grand Jebel Hafeet includes a variety of experiences such as the French-inspired Le Belvedere, which serves international cuisine. Eden Rock provides Italian dining with picturesque views of Al Ain City. Al Khayma introduces guests to a selection of Arabic dishes, while the Orient Café offers casual snacks and beverages. Lawrence's Bar enhances the experience with live music and drinks.
Leisure & Business
The hotel presents various leisure options, including three swimming pools with water slides, mini-golf, and a children's play area. There is a health club and spa for relaxation and fitness needs. For business, the hotel provides meeting facilities, a business center, and translation services. Additionally, complimentary Wi-Fi, concierge services, and babysitting are available.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Badminton
- Pool tables
- Table tennis
- Mini golf
- Squash
Guest Parking
- Electric kettle
- Dryer
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Packed lunches
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's menu
- Children's pool
- Children's play area
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Garden area
- Spa & wellness center
- Sauna
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers spacious and neat rooms, though a bit far from the pool. The Royal Suite is truly incredible. The service struggles at times to cater to guests' needs. The location, however, set on Jebel Hafeet, provides a peaceful retreat away from the city. Dining is satisfactory, with nice options available. Overall, the facilities are adequate but may need some improvements.
Upon arrival at 3:30 PM, we found the rooms very spacious but not yet ready. Although our rooms were on the same level, they were not close to each other. The toilet flush required continuous holding for 5 to 10 minutes to work properly, which was inconvenient.
The hotel offers breathtaking views of Al Ain city and the mountains. The rooms are comfortable, pleasant, and well-equipped, providing a clean and cozy stay. The service is top-notch, with helpful and responsible staff. The location is excellent, especially for enjoying the stunning mountain view and various activities. However, the dining experience was below expectations in terms of quality and pricing.
The hotel offers good and comfortable rooms with a breathtaking view of Al-Ain during the day and at night, although they are smaller than expected from the website. The location is ideal for a relaxing experience away from the city, especially for capturing perfect sunset pictures. The dining experience is average with a limited food selection. The facilities are adequate for a pleasant stay.
I had a wonderful stay at Mercure with rooms that are well furnished and offer a fabulous view of the mountains and golf area. The balcony added the perfect touch to our experience, and the hotel facilities were a bonus. The service was very cooperative and helpful, despite some minor hiccups with safety protocols. The location is superb, offering great value for money with sports activities for both kids and adults. The dining experience was a mix of average and excellent, but overall, the hotel provided a lovely experience.
The hotel offers great city views from the spacious rooms with a small balcony. However, the pool area was disappointing as it was dirty, and the shower curtain and rings needed attention.
The hotel is set in a serene location, perfect for relaxation and enjoying the scenic views. The rooms have a touch of aesthetic charm but could benefit from better insulation for soundproofing. The service is mixed with friendly and accommodating staff but lacking in some areas. The dining experience offers decent options but with room for improvement. Overall, a good option for a tranquil getaway with some minor drawbacks.
My stay at the hotel had its ups and downs. The rooms were spacious and simple with a small balcony, but unfortunately stained, mouldy, and musty. The bed mattresses were as hard as rocks and quite old. The service was friendly, with staff trying their best to please guests despite being busy. The location was excellent, especially for bird watching, but there were some issues like cold showers. The dining experience was a mix of limited choices and decent quality. Overall, a mixed experience.
The hotel's location is excellent, situated above the mountain in Alain at the top of Jabal Hafeet, offering spectacular views and cozy rooms. The service was overall excellent, with attentive and helpful staff, but some areas like table service were lacking. The dining experience was fantastic with a lavish spread, but there were issues in the dinner buffets. The rooms, although slightly outdated, offer amazing views that overshadow any minor concerns.
Upon arriving, I found the room equipped with all the necessary items, although it wasn't quite ready and had a strange smell initially. It seemed to have a connection to a smoking room, giving it a so-so look. The location was the highlight of my stay as I enjoyed a morning bike ride on the mountain, although some facilities, like the water slides, needed maintenance. The dining experience was good in terms of taste, especially the chef's omelets, but lacked variety and could feel overpriced depending on the deal.
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